Have you considered your data backup & recovery strategy for remote workers?

7 min read.

News Article
4 April 2020

It’s hard to believe that a study carried out in 2018 about remote working found that 44% of companies didn’t allow remote working. We wonder how many of these companies have been forced to change their mindset since the COVID-19 pandemic began. At this current time – the new normal is to work from home (WFH). It is in many cases the only way, and what a relief we have this as a viable option to keep our businesses afloat.

So how many different devices – managed and unmanaged – do you have connecting to your corporate network and where are all of these based? The concept of ‘work anywhere’ adds tremendous complexity to IT management, data security and backup & recovery strategies. Your data is what your business is based on, and without it where would you be?

To ensure it is fully protected and accessible – every single device connecting to your network from outside your office walls must be properly secured. The problem being that this will never be possible. Cybersecurity company Proofpoint’s January 2020 State of the Phish report found that globally, 50 percent of working adults don’t password-protect their home networks, and 90% said they use employer-issued devices for personal activities. So whether your employees use company-owned or personal devices at home, protecting your data is a challenge and one that you now need to take a hold on more than ever before.

Revisit Your Backup and Disaster Recovery Plan

Think of this new era as your opportunity to turn the challenges that come with remote working into a driver for improving your backup and disaster recovery (DR) plans and ensuring your overall business continuity in to the future. That means making sure your recovery time objectives (RTO) and recovery point objectives (RPO) are up to date and can be achieved with the technologies you currently have in place for backup and recovery.

Clearly, if a ransomware attack is successful or a hardware failure occurs – or even if another pandemic takes over the world – the most important thing is being able to recover your data to ensure business continuity. And the best way to make that happen is by implementing the right backup and recovery strategy—one that includes off-site replication—like NETprotocol’s Disaster Recovery as a Service offering.

Updating Your Backup Solution for the New WFH Era

If you are one of the majority of businesses that use Microsoft Office 365 and G Suite by Google, or have recently moved from on-premise to software as a service (SaaS) applications due to the current pandemic, you may think your files are already backed up by Microsoft or Google. The reality is that your data is only backed up for 30 days, and even then there are no guarantees you’ll be able to retrieve your data.

Just read the fine print in Microsoft’s Services Agreement: “We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.” That’s why consistent backups are CRITICAL!

With so much data being generated by employees based in so many different locations, your backup and disaster recovery (DR) solution should also execute frequent backups from your employees’ devices—every few minutes at a minimum—to the user’s local external drive, your corporate network, and/or to the Cloud. That way your users can quickly recover critical lost data. And that’s why you need a backup and disaster recovery solution that goes further in the WFH era.

How to Recover Your Data – No Matter What! 

One critical key to ensuring business continuity is replication of your backups and to do this we follow the 3-2-2 Backup Rule. This backup and recovery strategy adds layers of protection by replicating your backups to remote storage and/or the cloud, where they are securely encrypted and always available so you can rest assured that your data will be recoverable, no matter what.

As we well know having worked with legal clients for over 20 years; all data is not equal, and so fast recovery of the right data is critical if your remote workforce is going to quickly return to productivity following a data crisis. NETprotocol’s File Backup and Recovery solution seamlessly identifies the data on any given computer that should be backed up, excluding non-critical files (like your employees’ pet photos, for instance). This saves storage space and also automates backups, sending them to the cloud—even files that are in use or locked by the user—ensuring frequently used and edited data is best-protected.

Find and Download Lost Files with the Click of a Button

Simplifying remote management—including licensing, installation, configuration, and monitoring—is also critical with the added complexity brought on by the WFH era. We have selected StorageCraft’s File Backup and Recovery technology as this does just that, while empowering end-users so they can easily find and download lost files and folders from the cloud if or when they need to, via the familiar Windows interface, saving IT time and headaches.

Protecting Every Endpoint – Wherever Your Staff Are Based

With so many of your workforce now based remotely, a flexible, highly scalable solution that lets you quickly deploy service nodes to as many sites as you need is a necessity. That way you can be confident that your data is protected as new devices come and go on your network. Our ShadowXafe technology from StorageCraft protects desktops, physical servers, and virtual machines (VMs) by making it easy to back up, replicate, and restore your data. ShadowXafe also provides you with real-time monitoring, reporting, and visibility from anywhere—more critical features for the WFH era.

To ensure business continuity, ShadowXafe is tightly integrated with our Cloud Services for complete protection in a cloud purpose-built for disaster recovery and to meet the legal sector’s regulatory requirements. Our Cloud Services include orchestrated failover for true one-click disaster recovery as a service (DRaaS), so you can control which laptops or desktops and services are prioritised for recovery in the event of data loss, ensuring you get critical services back online quickly.

For organisations using Microsoft Office 365 or G Suite by Google, our Cloud Backup solution provides granular protection for your data. It’s simple to set up, with automated backups and recovery features that let you recover the version of a file or folder that you need, in its original format, in seconds through a simple web interface. By choosing NETprotocol and Storagecraft you would never need to worry about having enough backup space, software upgrades, or failures from onsite backup servers. You can also be confident that your remote users’ data is always secure, protected from ransomcloud attacks, backed up, and easily recoverable.

To Survive COVID-19; We Must Embrace the Future

The WFH era marks a transition in the way that many of us work and will work moreso in the future. While this change is fraught with security, productivity, and efficiency risks, it is also an opportunity for companies to demonstrate their ability to adapt to fast-changing market forces, gain a competitive advantage in doing so and successfully meet the challenges to come. The first step is ensuring your data is safe and recovery is easy.

If you haven’t already done so, contact us on the below details to get started today: