Microsoft’s Shared Responsibility Model

Microsoft 365 operates on what’s known as a shared responsibility model. That means Microsoft ensures uptime and availability, while you (or your MSP) are responsible for protecting your own data.

Accidental deletion, malicious activity, ransomware, or even short retention policies can all lead to permanent loss, unless a separate backup is in place.

How We Protect Our Clients

At Netprotocol, we’ve always been clear: Microsoft doesn’t back up 365, which is why we do.

We use Arcserve 365 Backup to deliver complete protection across:

• Exchange, OneDrive, SharePoint, and Teams

• Microsoft Entra, backing up users, groups and configurations to guard against accidental deletions or misconfigurations

• Microsoft Power Platform and Dynamics 365, extending protection beyond core productivity apps

As well as providing:

• Advanced threat detection to flag unusual or malicious activity

• Granular restore options from a single email, to a full mailbox

• Separate, encrypted storage for added resilience.

Arcserve 365 Backup also helps with compliance, creating a clear audit trail of backups and restores, and every backup is immutable (it can’t be tampered with).

Simple Pricing and Unlimited Storage

Unlike some 365 backup products that charge by storage used, Arcserve 365 is billed per user, with unlimited storage included. That means that even if your business stores large amounts of data across OneDrive or SharePoint, you won’t see costs spiral as your storage grows.

Closing the Gaps

With Microsoft 365 now at the heart of most businesses, the need for proactive protection has never been greater. Arcserve 365 Backup helps close those gaps: protecting against data loss, ransomware and configuration errors while keeping costs predictable and compliance straightforward.

If you’d like to review your current setup or understand how our Microsoft 365 protection works, get in touch with our friendly team.