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BePart Trust, Phase One

When BePart Trust took over The Birkenhead Park School, it took over the network too: one generating up to 200 support tickets a week, with lessons regularly interrupted and nothing to fall back on when it failed. Here's how the IT team ended up with one they could actually run.

Most schools don't inherit a clean network.

They inherit someone else's decisions.

When BePart Trust took on The Birkenhead Park School, it took on 70+ VLANs (the separate network segments that had built up over years), legacy hardware, poor wireless and no failover.

The day-to-day cost was up to 200 support tickets a week and constant disruption to teaching.

This is how Netprotocol and Extreme Networks stabilised it.

The inherited network problem

What a fragmented, unmanaged network actually costs a school day. 70+ VLANs, ageing kit, no resilience, and an IT team stuck firefighting instead of teaching.

The stabilisation approach

How the environment was standardised on Extreme, with resilience designed in and a single clear view of the network. No disruptive rip-and-replace.

The numbers after

From up to 200 tickets a week to minimal. Predictable annual costs through ENS (Extreme's subscription model for the wireless). A team that runs its own network.

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“Netprotocol is the best relationship I've ever had with a supplier. The network is built to be best in class, so I know it's just going to work. My team isn't firefighting, teachers can teach and students can learn without disruption."

John Paul Szkudlapski, Director of IT, BePart Trust

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