|
Call ID
|
Product
|
Subject
|
Date Logged
|
Last Updated
|
Status
|
Recommended Close
|
|
601
|
Exchange 2003
|
E-mails for Tim Wheldon
|
22-Jun-2006 15:05
|
01-Mar-2010 20:54
|
Open
|
Yes
|
|
624
|
CyberGuard
|
Webwasher
|
03-Jul-2006 12:58
|
01-Mar-2010 20:13
|
Open
|
Yes
|
|
1478
|
Citrix
|
Unexpected Reboot
|
16-May-2007 11:08
|
01-Mar-2010 21:06
|
Open
|
Yes
|
|
1604
|
Exchange 2000
|
front end server - no access
|
28-Jun-2007 13:10
|
01-Mar-2010 21:43
|
Open
|
Yes
|
|
1742
|
Vasco
|
Rogue Vasco Keys
|
01-Aug-2007 11:00
|
25-Apr-2010 10:18
|
Open
|
Yes
|
|
2030
|
WebWasher
|
Accounts User
|
24-Oct-2007 13:45
|
25-Apr-2010 17:54
|
Open
|
Yes
|
|
2045
|
WebWasher
|
Filtering
|
29-Oct-2007 15:54
|
01-Mar-2010 21:27
|
Open
|
Yes
|
|
2107
|
Exchange 2003
|
backup
|
13-Nov-2007 12:33
|
01-Mar-2010 20:41
|
Open
|
Yes
|
|
2115
|
Misc / Other
|
Canon copier
|
14-Nov-2007 10:43
|
01-Mar-2010 20:43
|
Open
|
Yes
|
|
2842
|
Citrix
|
E-mail
|
30-Jun-2008 11:50
|
01-Mar-2010 20:16
|
Open
|
Yes
|
|
3129
|
Misc / Other
|
Server ID
|
15-Sep-2008 15:42
|
01-Mar-2010 21:43
|
Open
|
Yes
|
|
3164
|
Arcserve / Brightstor Backup
|
Backup agent on VSQL01
|
29-Sep-2008 14:52
|
25-Apr-2010 12:31
|
Open
|
Yes
|
|
3203
|
Citrix
|
Upgrade Issues
|
08-Oct-2008 10:08
|
01-Mar-2010 21:20
|
Open
|
Yes
|
|
3294
|
Windows 2003
|
failed print spooler
|
12-Nov-2008 11:08
|
01-Mar-2010 21:13
|
Open
|
Yes
|
|
3476
|
GFI FaxMaker
|
Not routing
|
19-Jan-2009 10:16
|
01-Mar-2010 20:26
|
Open
|
Yes
|
|
3539
|
Windows (Generic)
|
AD Replication Error
|
04-Feb-2009 08:41
|
25-Apr-2010 13:26
|
Open
|
Yes
|
|
4149
|
Norton / Symantec Anti-Virus
|
Password
|
27-Aug-2009 12:49
|
25-Apr-2010 13:34
|
Open
|
Yes
|
|
4151
|
Oyez Forms
|
DuvEhBiBVmKJuKTVic
|
28-Aug-2009 03:04
|
01-Mar-2010 21:38
|
Open
|
Yes
|
|
4211
|
Windows XP
|
XhNdnBshkIAkddYVWbL
|
23-Sep-2009 14:56
|
01-Mar-2010 20:54
|
Open
|
Yes
|
|
4347
|
Exinda
|
tQvbyHbqoxCE
|
15-Nov-2009 13:29
|
01-Mar-2010 20:35
|
Open
|
Yes
|
|
4348
|
|
iinhWXWznliSFrzh
|
15-Nov-2009 18:03
|
25-Apr-2010 17:39
|
Open
|
Yes
|
|
4444
|
Windows (Generic)
|
qfEKaKyZteEW
|
18-Dec-2009 19:34
|
01-Mar-2010 20:12
|
Open
|
No
|
|
4512
|
WebWasher
|
Please add to our outgoing footer
|
15-Jan-2010 14:12
|
01-Mar-2010 21:04
|
Open
|
Yes
|
|
4621
|
Office (Generic)
|
fXKrRBicXzQqiYema
|
01-Mar-2010 21:09
|
05-May-2010 16:08
|
Open
|
Yes
|
|
4735
|
Misc / Other
|
Editing Fentons Website
|
15-Apr-2010 16:36
|
05-May-2010 12:53
|
Open
|
No
|
|
4760
|
Office 97
|
JdEECmPBVfeycAn
|
25-Apr-2010 12:06
|
15-Jun-2010 18:31
|
Open
|
No
|
|
4943
|
Misc / Other
|
Backup
|
23-Jun-2010 10:43
|
16-Jul-2010 08:17
|
Open
|
No
|
|
5179
|
Misc / Other
|
backup
|
14-Sep-2010 09:23
|
08-Oct-2010 06:26
|
Open
|
No
|
|
5209
|
Misc / Other
|
various wisdom/sharepoint issues
|
22-Sep-2010 09:34
|
07-Oct-2010 11:18
|
Open
|
No
|
|
5233
|
Exchange 2003
|
unable to expand folder
|
28-Sep-2010 09:50
|
08-Oct-2010 01:06
|
Open
|
No
|
|
5339
|
Exchange 2003
|
resending email
|
25-Oct-2010 10:18
|
29-Oct-2010 23:01
|
Open
|
No
|
|
5473
|
Misc / Other
|
space
|
26-Nov-2010 11:26
|
26-Nov-2010 11:26
|
Open
|
No
|
|
5536
|
Misc / Other
|
iphone - emails
|
17-Dec-2010 09:35
|
17-Dec-2010 09:35
|
Open
|
No
|
|
5546
|
Secure Firewall
|
Remote connection
|
20-Dec-2010 11:30
|
20-Dec-2010 11:30
|
Open
|
No
|
|
5550
|
Misc / Other
|
laserforms
|
21-Dec-2010 10:11
|
21-Dec-2010 10:11
|
Open
|
No
|
|
5704
|
Misc / Other
|
corporate
|
18-Feb-2011 10:00
|
18-Feb-2011 10:00
|
Open
|
No
|
|
5723
|
Misc / Other
|
deleted sharepoint folder
|
25-Feb-2011 10:46
|
25-Feb-2011 10:46
|
Open
|
No
|
|
5775
|
Misc / Other
|
internet
|
10-Mar-2011 12:35
|
10-Mar-2011 12:35
|
Open
|
No
|
|
5817
|
Misc / Other
|
remote access
|
24-Mar-2011 10:14
|
24-Mar-2011 10:14
|
Open
|
No
|
|
6123
|
Misc / Other
|
cannot access network
|
06-Jul-2011 09:27
|
06-Jul-2011 09:27
|
Open
|
No
|
|
6149
|
Norton / Symantec Anti-Virus
|
not updating
|
15-Jul-2011 09:40
|
15-Jul-2011 09:40
|
Open
|
No
|
|
6174
|
Proofpoint
|
banned email senders
|
29-Jul-2011 10:08
|
29-Jul-2011 10:08
|
Open
|
No
|
|
6195
|
WebWasher
|
internet - slow
|
08-Aug-2011 09:24
|
08-Aug-2011 09:24
|
Open
|
No
|
|
6197
|
Misc / Other
|
wireless
|
09-Aug-2011 08:25
|
09-Aug-2011 08:25
|
Open
|
No
|
|
6214
|
Misc / Other
|
remtoe access
|
15-Aug-2011 08:23
|
15-Aug-2011 08:23
|
Open
|
No
|
|
6229
|
Misc / Other
|
accessing emails
|
18-Aug-2011 08:22
|
18-Aug-2011 08:22
|
Open
|
No
|
|
6248
|
WebWasher
|
access to internet email
|
25-Aug-2011 10:59
|
25-Aug-2011 10:59
|
Open
|
No
|
|
6531
|
Misc / Other
|
internet
|
01-Dec-2011 09:33
|
01-Dec-2011 09:33
|
Open
|
No
|
|
6580
|
WebWasher
|
email address
|
15-Dec-2011 11:51
|
15-Dec-2011 11:51
|
Open
|
No
|
|
6631
|
Misc / Other
|
no prompt for duplicate emails
|
12-Jan-2012 10:55
|
12-Jan-2012 10:55
|
Open
|
No
|
